FAQ

How do I reach a technician for assistance?
To reach tech support, you can send an email to techsupport@aeatechnology.com, or submit a ticket here on the help desk.
Thu, 24 Sep, 2015 at 10:51 AM
How do I get an RMA Number?
To get an RMA number, send an email to techsupport@aeatechnology.com or contact our sales office at sales@aeatechnology.com. You can also give us a call.
Tue, 29 Sep, 2015 at 7:29 AM
Why is the PC Vision Software Date on the window of my unit not actual?
The date and time on the bottom right of the trace screen is the current date and time of the computer in use. If the customer doesn't have the current...
Tue, 29 Sep, 2015 at 7:31 AM
How do I trade in my old unit for a new one?
Contact sales@aeatechnology.com for more information on trading in older units.
Tue, 29 Sep, 2015 at 7:32 AM
How do I get a calibration certificate?
Contact sales@aeatechnology.com or techsupport@aeatechnology.com.
Tue, 29 Sep, 2015 at 7:33 AM