FAQ

How do I reach a technician for assistance?
To reach tech support, you can send an email to [email protected], or submit a ticket here on the help desk.
Thu, 24 Sep, 2015 at 10:51 AM
How do I get an RMA Number?
To get an RMA number, send an email to [email protected] or contact our sales office at [email protected]. You can also give us a call.
Tue, 29 Sep, 2015 at 7:29 AM
Why is the PC Vision Software Date on the window of my unit not actual?
The date and time on the bottom right of the trace screen is the current date and time of the computer in use. If the customer doesn't have the current ...
Tue, 29 Sep, 2015 at 7:31 AM
How do I trade in my old unit for a new one?
Contact [email protected] for more information on trading in older units.
Tue, 29 Sep, 2015 at 7:32 AM
How do I get a calibration certificate?
Tue, 29 Sep, 2015 at 7:33 AM